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Seclene South East Cleaning Agency
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Frequently Asked Questions
Q: How does the SelClene service work and what do I do if the cleaner doesn’t turn up?
We select a cleaner for you from our database of cleaners whom you then employ direct. Your membership fee covers the recruitment, interviewing, selection and appointment of cleaners and gives you access to a replacement cleaner on demand.
Q: What background checks are done on the cleaners?
Q: How soon can I have a cleaner to start work for me?
Call us or complete our online enquiry form and we will arrange an appointment to visit you at your home to register you with the agency and discuss your requirements. Once registered, it takes 1 - 5 days for a cleaner to be allocated to you.
Q: What happens if the cleaner doesn’t turn up or one of us goes on holiday?
Q: What do I do if I want to replace my cleaner for any reason?
Just tell us and we will allocate a replacement cleaner, this may take up to five working days.
We are sure that you will be very happy with the service but if you do have any problems just tell us straight away and we will sort it out as quickly as possible.
020 8698 6953
Complete our Online Form
Q: What training do you give your cleaners?
Q: Is there insurance cover for damage done by the cleaner?
Contact
SelClene Ltd, 1a Park House , 2 Edwin Hall Place , Hither Green Lane , London SE13 6RN
Download Client Literature CLICK HERE
tasksheet.pdf